Privacy Policy

Last updated: September 2026

Mindscape Wellness respects your privacy and is committed to protecting the personal information you choose to share with us. This Privacy Policy explains how Mindscape Wellness collects, uses, stores, and shares personal information when you visit our website, contact us, join a waitlist or mailing list, register for workshops, or purchase products or resources through Mindscape Wellness or Mindscape Resources.Information We May CollectDepending on how you interact with Mindscape Wellness, we may collect information such as:your nameemail addresstelephone numberinformation you provide through contact, inquiry, waitlist, registration, or other website formsyour interests in particular Mindscape services, workshops, or resourcesinformation required to process and deliver purchasescommunications you send to Mindscape Wellnessbasic technical information associated with your use of the website, such as browser, device, traffic, or website interaction informationWe only ask for information that is reasonably necessary for the purpose for which it is being collected.How We Use Your InformationPersonal information may be used to:respond to questions or inquiriesmanage waitlists and expressions of interestprovide information about Mindscape servicesprocess and fulfil store purchasesdeliver digital products and resourcesmanage workshop or event registrationsprovide requested communications or updatesimprove our website, resources, and servicesmaintain appropriate business and administrative recordsmeet legal, regulatory, accounting, or professional obligationsWe do not sell or rent your personal information.Waitlists and Contact FormsInformation submitted through a Mindscape Wellness waitlist, contact form, or general inquiry form is used to respond to your request and provide the information or updates you have requested.Please avoid submitting highly sensitive personal or health information through general website forms or email.Submitting an inquiry, joining a waitlist, or contacting Mindscape Wellness does not establish a counselling relationship.Email Updates and NewslettersIf you choose to receive Mindscape Wellness news, resources, workshop announcements, or other email updates, we will use your contact information for that purpose.You may unsubscribe from marketing or promotional emails at any time using the unsubscribe option provided in those communications.You may still receive communications that are necessary to complete a transaction or respond to a request you have made.Mindscape Resources & Store PurchasesWhen you purchase a product, resource, workshop, or other offering through Mindscape Resources, we may collect information necessary to:process and administer your orderdeliver purchased digital products or servicescommunicate with you about your purchaseprovide customer supportmaintain transaction and business recordsmeet applicable accounting, tax, or legal requirementsPayment information is processed through the payment provider used by our e-commerce platform. Mindscape Wellness does not directly store complete credit-card information.Purchasing a Mindscape resource, workbook, guide, workshop, or other product does not establish a counselling relationship.Counselling and Clinical InformationInformation collected in connection with counselling services is treated differently from ordinary website and store information and is subject to additional confidentiality, privacy, professional, and record-keeping requirements.Clinical information and counselling records are maintained through the systems and practices used by Mindscape Wellness for professional services and are not treated as ordinary website, newsletter, or store data.Information submitted through a general website form should therefore not be used for emergencies or for communicating sensitive clinical information.Third-Party Service ProvidersMindscape Wellness uses third-party services to operate parts of the website and business. These may include services used for website hosting, e-commerce, payment processing, scheduling, secure communications, email distribution, analytics, forms, and other business functions.These providers may process information on our behalf where necessary to provide their services.Their handling of information may also be governed by their own privacy policies and terms.Website Analytics and CookiesThe Mindscape Wellness website may use cookies or similar technologies and website analytics tools to understand how visitors use the site and to improve its performance and content.This may include information such as pages visited, general traffic patterns, browser or device information, and how visitors arrive at or interact with the website.Some cookies may be necessary for website or e-commerce functionality.Sharing of Personal InformationMindscape Wellness does not sell or rent personal information.Information may be shared with service providers where reasonably necessary to operate the website, process transactions, deliver requested services or communications, or support business operations.Information may also be disclosed where required or permitted by law or where necessary to address a legal, security, or safety obligation.Storage and Protection of InformationMindscape Wellness takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.No online service or method of electronic storage can guarantee absolute security. We therefore encourage visitors not to send sensitive information through ordinary website forms or unsecured email.Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, professional, accounting, or business requirements.Accessing or Correcting Your InformationYou may contact Mindscape Wellness to ask about personal information we hold about you or to request that inaccurate information be corrected, subject to applicable legal and professional requirements.You may also withdraw consent for certain uses of your information where applicable. Withdrawal of consent does not affect uses or retention that are required or otherwise permitted by law.External LinksThe Mindscape Wellness website may contain links to websites, resources, social-media platforms, or services operated by other organizations.Mindscape Wellness is not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of third-party services before providing personal information to them.Changes to This Privacy PolicyMindscape Wellness may update this Privacy Policy as the website, services, resources, technology, or legal requirements change.The most current version will be posted on this page with an updated revision date.Questions About PrivacyQuestions, concerns, or requests relating to this Privacy Policy or the handling of personal information can be directed to:Mindscape WellnessBritish Columbia, CanadaEmail: hello@mindscapewellness.ca